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10:35 Jan 24, 2025

Lucas

3.67/5
3 Feedback
2 Jobs done
66.67% Job success
$22.00 Hourly price
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Biography

Experienced service-oriented Appointment Clerk with a passion for process optimization, organizational efficiency, and improving customer experience. Primary interests lie in Managed Care and improving health outcomes in vulnerable populations. Seeking an opportunity to use core analysis skills to improve customer service operations within a healthcare delivery organization..

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Member since 2024-08-13 04:36:47

Expert profile

Appointment Clerk
$22.00/hr
Junior Appointment Clerk with an extensive experience in managing and setting appointments via computerized systems, keeping the policy in mind, consistently recognized by superiors and peers for assertive and conscientious work ethic, looking to expand professional experience utilizing education and skills.

About Lucas

Skills & expertise
Skills
Adaptability Computer skills Appointment Scheduling Conflict Resolution Gain Relevant Experience Medical Terminology
Expertise
Appointment Clerk
Spoken languages
German English French
Soft skills
Communication Patience Attention to Detail Teamwork Continuous Learning Time Management Determination Critical thinking Work ethic Ability to work independently Responsibility Confidence Diligence Ability to influence Compassion Pragmatism Self-starter Competitiveness Crisis management skills Diplomacy Facilitating skills Innovation Interpersonal skills Motivational skills Presenting/public speaking skills Research skills Strategic skills Stress management Cultural competence
Personal Info
Career highlights
  • List your achievements :-
    • Scheduled medical appointments and determines patient eligibility for services.
    • Supported PCM by name processing for appointments and appropriate access to care timeframes during allocation of standard appointment types.
    • Validated the eligibility through appropriate booking through Defense Eligibility Report System (DERS).
    • Maintained appointment schedules using the Composite Health Care System (CHCS)or AHLTA.
Skills & Preferences
Education details
  • Highest education :- Post graduation
  • Institute name :- Temple University Austria
Work experience
Work history
  • List down your work history details :-
    Pennsylvania Hospital 
    • Achieved a 20% reduction in documentation errors through regular audits and staff training.
    • Reduced average response time to patient inquiries by 30% through streamlined communication protocols.
    • Implemented a new scheduling software, resulting in a 25% decrease in scheduling conflicts and errors.
  • Total experience :- 5
Availability
When can you start working?
  • From (date) :- 2024-08-13
  • To (date) :- 2029-08-24
Designation
What designation are you looking for?
  • Position :-
Certificates
Share proof of your skills & qualifications
  • Upload proof :-
    • 1723523999-NewProject62.jpg 92KB
Curriculum Vitae (CV)
Upload resume
  • Latest CV :-
    • 1723524036-87fa731e1b74974238c22beecfe1ce64.jpg 44KB

Feedback received (by clients)

3.67
Based on 3 feedback(s)
5 Stars
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4 Stars
(2)
3 Stars
(1)
2 Stars
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Displaying latest 3 of 3

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Janya
Direct Booking
4/5
1 Year Elapsed String Ago Elapsed String
Freelancer

Very interesting freelancer

  • Helpful?
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Jaisy
Job
4/5
1 Year Elapsed String Ago Elapsed String
Freelancer

The professionalism and expertise you bring to your role are exceptional. Keep up the fantastic work

  • Helpful?
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Daniel
Job
3/5
1 Year Elapsed String Ago Elapsed String
Freelancer

Your proactive attitude and consistent delivery of excellent results are a great asset to our team

  • Helpful?
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